Privacy Policy

Effective Date: May 14, 2026

Welcome to Suseba. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Android application ("the App") and our website suseba.com ("the Website"). By using Suseba, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

• Account Information: Name, email address, phone number, and other details you provide when creating an account.
• Prescription Images: Photos of prescriptions you choose to upload from your gallery when placing a medicine order.
• Device Information: Device model, operating system version, unique device identifiers, and app version.
• Usage Data: Information about how you interact with the App, including pages viewed and features used.

2. Image Upload Feature (Prescription Upload)

Our App includes an image upload feature used solely for uploading prescription images when ordering medicine.

• This permission is used only to let you select and upload prescription images from your device's gallery when placing a medicine order.
• Uploaded prescription images are reviewed by our admin team to verify the prescription before delivery.
• Images are uploaded only with your explicit action and consent — we never access your gallery in the background.
• Prescription images are stored securely on our servers and are not used for any purpose other than order verification and fulfillment.
• We do not sell, share, or use your prescription images for advertising or marketing.
• You can request the deletion of any uploaded prescription image at any time by contacting us.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the App and Website.
• Process your requests and deliver requested services.
• Communicate with you about updates, support, and important notices.
• Improve user experience and develop new features.
• Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal data. We may share information only in the following circumstances:

• With trusted service providers who help us operate the App (e.g., cloud storage, hosting).
• When required by law or to respond to valid legal requests.
• To protect the rights, safety, and security of Suseba and its users.

5. Permissions Used by the App

• Storage / Photos (Gallery Access): Used only to let you select and upload prescription images from your gallery when ordering medicine. These images are reviewed by admins to verify your prescription before delivery.
• Internet: To connect to our servers and provide app functionality.

You may revoke these permissions at any time through your device settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information and uploaded images only for as long as needed to provide the services or as required by law. You may request deletion at any time.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for data processing.
• Delete your account directly from the App (Profile → Delete This Account).

9. Children's Privacy

Suseba is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

10. Third-Party Services

The App may use third-party services (such as analytics or cloud storage providers) that have their own privacy policies. We encourage you to review those policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the App after changes means you accept the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: